I had a decent stay at Windsor Hotel & Convention Center Istanbul. The cleanliness of the rooms was impressive, although they felt a bit small. I really enjoyed the excellent service at breakfast, especially from the staff on the 17th floor. However, the location wasn't ideal for tourists, and I noticed some cleanliness issues in the wellness area.
Rooms
8.0
Rooms were very clean, but on the smaller side. The executive room pricing seemed a bit high.
Service
8.0
Service from the staff was excellent, especially during breakfast. However, they could be a bit slow at times.
Location
6.0
The location was okay for tourist activities, but not great. It's in an industrial area, which isn't very appealing.
Dining
9.0
The breakfast on the 17th floor was fantastic and offered a variety of options. It wasn't included in the standard rooms, though.
Facilities
7.0
The gym was impressive and comparable to standalone facilities. However, the wellness area required some maintenance.
Georgia
United Kingdom,
March
2025
7.0/10
I had a long stay at the Windsor Hotel, and I experienced some notable positives alongside a few significant drawbacks. The staff were generally friendly and attentive, particularly at the reception and in the dining areas. However, the location felt quite unsuitable being in an industrial part of the city, making access to attractions a hassle. Overall, while there were some highlights, my experience was overshadowed by issues that could really use attention.
Rooms
6.0
My room was spacious and clean, but I did notice some leakage problems in the shower. The air conditioning was inconsistent, which affected my comfort at times.
Service
7.0
The service was often friendly, especially from the reception and dining staff. However, there were moments where the overall responsiveness deteriorated, especially during busy times.
Location
5.0
I found the location to be quite inconvenient, stuck in an industrial area with little to no attractions nearby. Getting to the city center was more challenging than anticipated, which was a major downside.
Dining
6.0
The breakfast had decent variety, but I expected more options considering it's a 5-star hotel. Some of the food seemed repetitive after a few days, which was a letdown.
Facilities
5.0
The hotel had a variety of facilities like a pool and gym, but the maintenance seemed off. The laundry services weren't efficient, and I had to request some essentials multiple times.
Owen
United Kingdom,
March
2025
5.6/10
I had an overall pleasant stay at the hotel, with fantastic service from the staff and a cozy atmosphere. However, the location is quite far from main attractions, which made exploring the city a bit more challenging.
Rooms
8.0
My room was clean and well maintained, offering comfortable sleeping arrangements. However, I did encounter a few issues with cleanliness in the bathroom during my stay.
Service
9.0
The staff provided attentive and helpful service, particularly at the front desk. I truly appreciated their personalized attention, which made my stay nice.
Location
5.0
While the hotel is situated near public transport options, its location in an industrial area made it less appealing for casual strolls or quick access to tourist attractions.
Dining
7.0
The breakfast offered a good variety of options, but I expected it to be more aligned with 5-star standards. Pastries and fresh juice were nice touches, yet more variety would have enhanced the experience.
Facilities
6.0
The hotel has a range of useful amenities, including room service and gym facilities. However, I found the indoor pool's requirement for swim caps a bit off-putting.
Theodore
United Kingdom,
November
2024
7.0/10
I had a good stay at the Windsor Hotel. The staff were incredibly attentive and the gym was fantastic. However, the location felt a bit isolated, and the breakfast could use some improvement.
Rooms
8.0
The room was clean but smaller than I expected. Great mattress and pillows made for restful nights.
Service
10.0
The service was excellent. Esret Bulut provided excellent attention during breakfast at the restaurant on the 17th floor.
Location
7.0
The hotel is located in an industrial area. It took some time to reach main attractions, making the location less convenient.
Dining
8.0
Breakfast had a decent variety, but could be improved. There are options, yet it didn’t exceed my expectations for a hotel of this caliber.
Facilities
8.0
The wellness area and gym were great. However, the spa cleanliness could be better, and some maintenance needed attention.
Jon
United Kingdom,
November
2024
6.6/10
My stay at the Windsor Hotel was a mixed bag. While I enjoyed the cleanliness and delicious breakfast, my experience was marred by several issues. The inconsistent water temperature in the shower and the elevator troubles were definite downsides. Additionally, the hotel's location wasn't ideal for tourists, given its industrial surroundings.
Rooms
5.0
The room I stayed in was clean, but I faced some problems, like a leakage issue in the shower that wasn't addressed properly. Despite paying for a better room, I ended up with one that did not meet my expectations.
Service
5.0
I found the staff to be hit or miss. Some were friendly and helpful, while others struggled with communication, especially when I asked about a room service issue. The service wasn't as responsive as I would expect from a five-star hotel.
Location
5.0
The hotel is situated in an industrial area, which isn't great for sightseeing. It's about a mile from the nearest Metro station, making it inconvenient for tourists wanting to explore the city.
Dining
6.0
Breakfast was a highlight with a great variety of options, but I had an issue with room service when a sandwich order contained ham, despite my specific requests.
Facilities
5.0
Facilities like the pool were not very well maintained, with dirt present on the floors. The gym and spa were decent, but the overall upkeep could be improved.